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Mobile Support

We are here for you

How can we help?

At Panasonic, there are numerous ways to reach us. We are always there to care for your mobility needs.

Your Needs, Our Priority

We believe in empowering users by being available for their needs.

Find a Service Centre

Your Query, Our Concern

Each queries and feedback are valuable to us. Help us to create a better working environment for all.

Our latest updates and FAQ's

Panasonic Mobile Support

As a brand that connects millions of people worldwide, we understand how important it is for you to connect with us. To ensure the same, we have our own Panasonic Mobile Customer Care with a dedicated to resolve all your queries and concerns. Some of the most frequently asked queries can be checked through Q&A segment. You can contact our team through the various mode of communication including email, message or via our toll-free number. At Panasonic Smartphones, we understand that every feedback is important for creating a device that is true of the people, for the people and by the people.


In case of product replacement and another functionality issue regarding any of our devices, you can visit various Panasonic service centres spread across different regions where our highly trained representatives will address all of your concerns. We, as a brand understand how crucial it is to build trust amongst every individual and hence ensures an impartial and transparent medium to connect with the audience. Do let us know your concerns and feedback with and we will be more than happy to address them at the earliest. Panasonic Customer Care Support is here to serve.


Notice: Security Advisory for Panasonic mobiles

Since mentioned versions have some security concerns and/or inconveniences to continue using it, Panasonic suggests customers not to continue using. For more details, Please refer :

CVE-2019-15376/15378/ CVE-2020-11716 - Eluga Ray 530, Eluga Ray 600, P110, Eluga Z1 Pro, Eluga X1, Eluga X1 Pro

CVE-2019-15429/CVE-2020-11715 - Eluga I9, P99

Please be informed about Panasonic Mobile models that have reached “End-of-software-support” status and are no longer actively supported by Panasonic. Panasonic shall not provide software upgrade on these devices in future.

Unless otherwise noted, all models that are older than those listed below have already reached “End-of-software-support” and are no longer supported by Panasonic.

To know if the model you are using has reached “End-of-software-support”, refer to the information below.

How to identify your device Model Name

  • Setting
  • System
  • About phone
  • You can find “Model”

Panasonic Model list with above mentioned criteria

In case of any queries, please feel free to reach us on the below mentioned Touch points and we will get back to you.